Privacy Policy
Effective Date: 01.30.2024
Trucare Transportation Inc. ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information You Provide:
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Name
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Email address
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Phone number
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Pick-up and destination addresses
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Mobility needs (e.g., wheelchair, stretcher, walker)
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Special instructions or additional details
Automatically Collected Information:
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IP address
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Browser type
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Operating system
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Pages viewed and time spent on our website
How We Use Your Information
We use the information you provide to:
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Process and confirm ride bookings.
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Communicate with you regarding your requests.
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Improve the functionality and performance of our website.
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Ensure the safety and reliability of our services.
We do not use your information for marketing purposes or share it with third parties unless required to provide our services or comply with legal obligations.
Data Sharing and Security
Data Sharing:
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We do not sell, rent, or lease your personal information to third parties.
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Your information may be shared with trusted partners or service providers necessary to complete your requested services (e.g., dispatch systems).
Data Security:
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We implement industry-standard measures to protect your information from unauthorized access, use, or disclosure.
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Despite our efforts, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to any inaccurate or incomplete data.
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Request the deletion of your personal information, subject to legal or operational obligations.
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Opt-out of receiving any non-essential communications.
Cookies and Tracking
We may use cookies to enhance your browsing experience. Cookies are small text files stored on your device to improve website functionality and track usage. You can disable cookies through your browser settings, but this may limit certain features of the website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.
Updates to This Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Effective Date" revised accordingly.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is being handled, please contact us.